14 days for mobile phones, smart phones and tablet PC's. (Restocking fee applies)
30 days for mobile phone related accessories.

Return Rules:

All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards.

Phones must register less than 120 minutes cumulative talk time and show no signs of use.
Defective items may be repaired or exchanged at our discretion for the same or manufacturer's equivalent model only.

Return freight is the sole responsibility of the consumer.
Shipping and handling fees are non refundable. (Including all refused and unaccepted packages).
Not responsible for personal data or items left in returned merchandise.
Refunds on returned items which were paid for by wire transfer, check or cash (in-store) will only be made by check after a 10-day waiting period.

If any of the above conditions are not met, ELECOMP CO. LTD., reserves the right to refuse or return the item at the customers expense.

Restocking Fees on Mobile Phones, Smart Phones and Tablet PC's:

These are the standard restocking fees that will be charged on all phone returns. NO EXCEPTIONS. 

15% restocking fee on all opened phones.

Defective units can be exchanged for the same model only

An additional 5% restocking fee will apply on all returned phones missing any of the original contents, plus the retail cost of the item as listed on ELECOMP CO. LTD., if available.

Restocking Fees on Mobile Phone Related Accessories:

Great Deal Trading Ltd., reserves the right to charge a restock fee of not less than 15% on returned accessories that are not returned in “Like-New” condition.

We cannot accept returns on:
Blister-packed items once opened.
Software once opened.
All consumables, including but not limited to recordable media, digital memory, tapes, batteries, etc.
Items past our 30 policy